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FAQ

  1. How could we know the quality, if we want to order your products?

Please just test them with a very small order, then you will know the quality.

At present,so many people in the world to use Chinese products, because of the high quality and most competitive prices.

We are professional manufacturer in supplying diamond tools for more than 10 years.

Anyway, confirming our products quality, a small trial order for testing will be necessary.

  1. Can you offer free samples?

We don’t offer free samples, according to our many years experience.

We think people get the samples by paying, they will cherish and appreciate more what they get.

But we are willing to give our potential customers a special discount which they are used to do a testing.

It is very important to give us feedback, we appreciate it.

  1. Does your company accept custom-made?

Surely, we accept it. Including different velcro color, grit etc. We also can mark your own logo and brand on the pad.

Any new products you want us to produce for you, just send us your drawing or sample, we will produce the same one.

We will not sell this kind of products to other customers only if we get your permission.

  1. What is your minimum quantity we should buy? And what’s your delivery way?

For us, any amount is available. Usually, if you need the products urgently, we can send you by courier express, such as DHL, UPS, Fedex TNT etc.

If you ordered in large quantity, we can send the goods for you by air cargo.

Otherwise, by sea if you don’t need the goods in badly. By sea shipment, our main port is Shanghai and Ningbo.

  1. We make payment for you, what we should do if you don’t send us our order? And what’s your payment terms?

Firstly, we promise that will never happen. We do understand what our new customer worry about.

We accept various terms of payment, including L/C, T/T, Paypal and West union. You can choose the best one for you.

Our service:

  1. Low MOQ:It can meet your trial order need well.
  2. OEM Accepted:We can produce according to your sample or drawings.
  3. Good Service: We treat our clients as God with high professionalism and passion.
  4. Good Quality: We have strict quality control system .Good reputation in the market.
  5. Fast & Cheap Delivery:We have big discount from forwarder (Long Contract & Big volume).